Frequently Asked Questions (FAQ)

This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.

What’s your return policy?

We received deposits for our legal work into an IOLTA trust account, from which we pay client expenses such as filing fees, and withdraw legal fees when earned. When a case is concluded, we return any money remaining in the trust account that is not used or earned by our work.

What countries and locations do you serve?

We represent people from all around the world and the United States, using translation services were necessary.

Do you have customer service?

Our staff is available 9 to 5 on normal business days and not available on Federal holidays.

Steffanie J. Lewis is a founding attorney, vice president and secretary of IBLF and, since 1999. She is counsel to several corporations, including an international trade association, an international foundation, an international computer demographic marketing corporation, a U.S. airline with international routes, an international artist & company, a national medical laboratory, a national self defense association, and numerous individuals with claims in products liability, aviation and real estate contract, medical malpractice, and numerous criminal offenses.

In addition to her corporate role, Ms. Lewis supervises all immigration work, representing clients in Immigration Court and multiple Federal circuits, most actively in the Fourth Circuit dealing with the immigration implications of fraud, criminal matters, due process, and statute interpretation.

Albert Z. Lewis is the managing attorney of the law firm, responsible for the administration, and service for the various technologies being used.

Mr. Lewis’s particular specialties are the electronic filing done with the USCIS, as well as through the ECF systems for the US District Courts, as well as EDGAR, the computer filing system for the US Securities and Exchange Commission. He also appears regularly in Immigration Court, supervises all aspects of family-related immigration filings, and has written numerous appeal briefs for immigration and other appeals. He has represented children and adults under the Criminal Justice Act, through programs at the DC Superior Criminal Court as well as the DC Counsel for Child Abuse and Neglect.